English is the target here
Official business in South Sudan is conducted in English, so English is what your document is turned into. A certified translation into English in Sheffield is written from a scan, and the source paper stays with you untouched. The finished pages come back signed and dated, and they set out the whole sheet rather than a digest of the interesting parts.
A form is more than its entries
Look at the bottom of any official sheet and you find matter you have never once read: a code, a revision date in tiny type, a warning that the paper is not proof of who you are, the name of whoever printed it. To you that is furniture. To a reader deciding whether the sheet in front of them is real, it is half the evidence.
So all of it is carried across. The entries that were filled in, the headings above them, the notes down the side and the lines along the foot. It adds a modest amount to the page count and it removes an entire category of doubt, which is a trade almost everyone would take if the choice were put to them plainly.
Gaps are information too
The harder case is what is absent. A box with nothing in it, a section crossed out, a heading with an empty line beneath it: these say something specific, and they say it by being empty. A version that shows only the completed fields hands the reader a neater page and a less honest one.
The rule is to show the shape of the sheet as well as its content. Blank stays blank, struck through stays struck through, and a section that does not apply is named and then left unfilled. Nobody has to wonder whether a line went missing between your document and the English version, because the English version accounts for every line.
Cost and timing
The rate is £25 a page and the count comes from your scans before writing begins. Standard work is 2–3 business days and express takes 24 hours. Where the record is a birth, marriage or death entry, Sheffield Register Office at Town Hall, Pinstone Street, Sheffield S1 2HH issues a fresh certified copy, so the paper you already hold need not go anywhere.