The one thing that cannot be re-ordered quickly
A translation can be rewritten and an invoice can be reissued, but a document that vanishes between two buildings is a different kind of problem. Replacing a civil record means going back to the office that issued it and waiting all over again. So the sensible shape for this errand is plain: the paper never travels, and only pictures of it do.
What a usable image looks like
Flat on a table in daylight, or under a scanner lid. Colour rather than black and white. Both sides of every sheet, even the side that looks empty. Crop nothing. Faint stamps, embossed seals and pencil annotations are all part of the record, and an image that clips the edge of a page forces a question that costs a day to settle.
Arabic text, and the marks around it
The Arabic covers the words. Everything that is not words — a seal, a signature, a punched hole, a smudge across a date — is described in place instead. A reader in Libya can then hold the two pages together and account for every mark on the English one. Nothing is silently tidied up, because tidiness is exactly what makes a reviewer suspicious.
Cost, and the shape of the week
At £25 a side as issued, the bill is arithmetic you can do before sending a thing. The week is 3–5 business days from a clean image, with 48 hours available at a higher rate. Almost all avoidable delay happens before the file arrives at all, in the hours spent hunting for a document or re-photographing a page that came out dark.